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Free delivery on UK orders

Delivery Information

United Kingdom

England, Scotland, Wales and Northern Ireland only.

Goods are sent out using Royal Mail and must be signed for.

Standard delivery - Free

Delivery is usually within 3 – 5 days after dispatch. Your order will be sent by Royal Mail and must be signed for.

Next day delivery - £9.95

  • Delivery by 1pm the next working day for orders placed by 12 noon Monday – Thursday. We can only provide next day delivery to the UK mainland but there are certain postcodes for which this service cannot be offered and we cannot offer next day delivery to the Isle of Man or to the Channel Islands. Please email info@jennifer-anne.co.uk with any queries. 
  • Any order placed by 12 noon on a Friday will be delivered on the following Monday.
  • Any order placed after 12 noon on a Friday will be processed the following Monday for delivery the day after.
  • Your order will be sent by tracked Royal Mail.
  • Please note that if your postal code is classed as a UK remote area, your order may incur a surcharge

International Delivery

We currently deliver to the following countries:

Europe

Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Irish Republic, Iceland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden and Switzerland.

Orders less than £750 - £15
Orders £750 or more - £30

The estimated delivery time is 5 to 7 working days.

The rest of the world

Australia, Canada, Hong Kong, Israel, Japan, Korea, Malaysia, New Zealand,  South Africa, United States of America.

Orders less than £750 - £20
Orders £750 or more - £40

The estimated delivery time is 7 to 10 working days.

No PO Boxes will be accepted as a delivery address. A local phone number must be given to enable customs to make contact if necessary regarding any tax/duty charges.

Taxes and Duties

Prices of our goods are inclusive of VAT and we cannot refund any VAT charges. Recipients outside the EU will be responsible for any charges for custom clearance and import duties and taxes on goods purchased. We suggest you contact your local customs authority prior to making your order to ascertain what these charges will be.

Cancelling an Order

If you would like to cancel an order after you have placed it, then if the order has already been processed you will need to wait for delivery of your order and follow the Returns procedure set out below. If the order has not already been processed, then we will re-credit your debit or credit account within 30 days of your order.

Title

Title to the goods will pass to you once they have been delivered to the address specified on the order and we have received payment for the goods in full. Until that time we will retain title to the goods.

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